Privacy Policy
This Privacy Policy explains how Moko ("we", "us", or "our") collects, uses, and shares your information when you use the Moko mobile application (the "App").
1. Information We Collect
We aim to collect only what is necessary to provide and improve the App.
1.1 Information you provide
- Account data (e.g., email, display name) if you create an account.
- Content you submit to the App (e.g., questions, prompts, feedback).
- Support communications when you contact us.
1.2 Information collected automatically
- Usage data (in-app actions, feature usage, diagnostic logs).
- Device and app information (OS version, app version, device model).
- Approximate location derived from IP address for fraud prevention and localization.
1.3 Information from third parties
If you choose to sign in with a third-party provider (e.g., Apple/Google), we receive basic profile data permitted by that provider.
2. How We Use Information
- Provide, operate, and maintain the App and its AI features.
- Personalize the experience and improve content quality.
- Monitor usage, perform analytics, and enhance performance.
- Communicate with you about updates, security, and support.
- Detect, prevent, and address technical issues or fraud.
- Comply with legal obligations and enforce our Terms.
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who process data on our behalf (e.g., hosting, analytics, error reporting) under contractual confidentiality and security obligations.
- AI infrastructure partners solely to deliver responses to your prompts; we take steps to minimize data sent and disable training on your content where possible.
- Compliance and legal when required by law, to protect rights, safety, and enforce our Terms.
- Business transfers in relation to mergers, acquisitions, or asset sales, subject to this Policy.
4. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.
5. Data Retention
We retain information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have rights such as access, correction, deletion, portability, and objection or restriction of processing. You can exercise these rights by contacting us at the email below.
7. International Transfers
Your information may be transferred to and processed in countries other than your own. We use appropriate safeguards where required by law.
8. Children’s Privacy
The App is not intended for children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us for deletion.
9. Changes to this Policy
We may update this Privacy Policy from time to time. We will revise the “Last updated” date and, where required, notify you through the App or by other means.
Last updated:
10. Contact Us
If you have questions about this Policy or our data practices, contact us at:
Email: support@moko.app
Address: Moko, Inc. — 123 Sample Street, Sample City